How CrowdStrike’s Faulty Update Became a Worldwide Wake-Up Call
Without proper crisis management training, minor situations can quickly escalate from “mangeable chaos” to “total meltdown.”
learning from experience
Without proper crisis management training, minor situations can quickly escalate from “mangeable chaos” to “total meltdown.”
Today’s thriving companies know success isn’t just about products and service — it’s also about a solid foundation of well-crafted policies and procedures.
Technical writing has played an instrumental part in the various successes of NASA.
Wondering how NOT to train your employees? Read on for the 10 worst practices for corporate training.
Are you a new member of a knowledge management team? We’re sharing best practices and tips to help you!
What is the ADDIE model for instructional design? It stands for Analyze, Design, Development, Implementation, and Evaluation. It’s so effective that the U.S. Military implemented the model across all branches after the model was invented in 1975. Read more about this approach to instructional design.
Among the founding fathers, several stood out for their ability to articulate complex ideas clearly and persuasively, functioning in many ways as technical writers.
In an age where information is abundant and easily accessible, managing this wealth of knowledge effectively is crucial. A Personal Knowledge Management (PKM) system offers a structured approach to handling information
Reaching the six-month mark in annual professional goals is a significant milestone, and it’s an opportune time to evaluate progress, reassess strategies, and make necessary adjustments.
For every every glorious artificial intelligence (AI) success, there’s a cautionary tale of AI gone hilariously wrong
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