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WHY CHOOSE US?

We Get Results

  • We slashed new-hire onboarding time by 50% after we improved and streamlined a customer’s training after their rapid expansion.
  • Our team created shorter, more effective training modules that increased training completion by 35%.
  • MATC’s writers with mechanical engineering knowledge eliminated a backlog of hundreds of documents – in only 6 months.
  • Our consultants help reduce technology spend by reducing the number and types of licenses needed.
  • MATC created training courses that helped our customer decrease costs by 25%.
  • We chose a team of writers with financial backgrounds to help reduce a finance company’s writing costs by 35%.

Why is MATC different?

We hire eLearning designers, technical writers, and consultants as employees of MATC Group — no unknown contractors here! We know the knowledge and strengths of each team member. When we assign a team to you, we can assure you they know what they are doing.

  • You only pay for the hours we work, not a monthly contract charge
  • Each project is led by a trained MATC project manager
  • MATC minimizes start-up time and reduces your personnel costs
  • Our rates are consistently at or below the market rate
  • We excel at supporting virtual project teams of customer and MATC staff
  • Our consultants ensure that your institutional knowledge is retained and consistently updated
  • We tailor pricing according to a statement of work created after consulting with you
  • MATC’s team is experienced in a myriad of sectors and speaks more than 14 languages
  • We use the best and most current tools in your industry

MATC Process

Our proven process has been refined since 2009 and enables us to deliver on time and on budget. But it is flexible enough to meet the specific needs of your organization. Need to have a C-Level review of the final deliverable? No problem.

Kick Off

Formally starts the project and sets all expectations.

Outline

This may be an agreed plan or a storyboard. Whatever the outline is, it creates our shared vision.

Develop

This is the phase where deliverables are developed by our team.

Q/A

Our QA process means all materials are customer-ready before you see it. Your job is to focus on the detail.

Review

This cycle of review(s) ensures your content is perfect. Usually there are two review cycles but we’re flexible.

Deliver

The final step is delivery. Remember, we hand over the entire project to you – including all materials we create.

  • When to contact us

The best time to engage MATC Group is when you: 

  • Launch a new product
  • Change your SOPs
  • Need updated or new training
  • Know there is old or outdated information "out there"
  • Require technical documentation
  • Don't have the budget for in-house staff
  • Work with documentation saved in multiple systems
  • How We Do It

MATC knows if you want professional products, you hire professionals. 

  • Our team members are employees - not contractors - so they can focus exclusively on our clients
  • We have a wide range of skills and specialities, and add to each other's knowledge if and when needed
  • We make suggestions, but we know that you have the final say regarding your project

Client Testimonials

Tech Writing

  • "MATC’s ability to start and complete projects quickly and accurately is phenomenal. Plus, they integrate well with our internal staff.” — Director of Safety
  • “MATC’s team was different than others we talked to — they understood the science, making creating the SOPs much easier than we thought.” — Director of Learning and Development
  • “MATC has been amazing to work with. They very quickly understood the requirements and uniqueness of our business and structured documents accordingly.” — Sr. Vice President of Operations

Learning and Development

  • “MATC’s ability to work with our SMEs and quickly understand the information meant we could trust them to create the training modules instead of hiring in-house staff. We could not have done this without them.” — Director of Learning and Development
  • “MATC’s ability to engage with us at short notice was incredible and helped us reach our goals sooner than we’d hoped.” — VP, Head of Learning and Development
  • “Our partnership with MATC was critical in transforming us from an organization using instructor-led training to a more nimble eLearning environment where we quickly and easily transfer knowledge between branches.” — Chief Operating Officer

Let Us be the reason for your success.

Contact US
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+1 (267) 368-7090
contact@matcgroup.com