learning from experience
Deciding on a Learning Management System (LMS) is a big step for any organization. Whether you’re rolling out training for employees, customers, or partners, choosing between a self-hosted and a cloud-based LMS will shape your experience for years to come. Before making a decision, consider these key questions to ensure you choose the right fit.
Environmental technical writing is more than just words on a page—it’s about making complex environmental information clear and accessible. Whether it’s explaining the impact of climate change, breaking down regulatory requirements, or guiding the use of green technology, environmental technical writers play a crucial role in communication that leads to real-world action.
Cybersecurity threats are evolving at an alarming pace. Attackers are becoming more sophisticated, employing social engineering, deepfake technology, and AI-driven phishing campaigns to bypass traditional security measures. Firewalls, antivirus software, and intrusion detection systems are essential, but they can only do so much. At the end of the day, one of the biggest vulnerabilities in any organization is human error.
Ever feel like your blog readers have the attention span of a goldfish? You’re not wrong—studies suggest you’ve got about eight seconds to hook them before they bounce off to TikTok, cat videos, or whatever shiny thing distracts them next. So how do you keep them reading? Here are five tried-and-true (and slightly sneaky) ways to grab their attention and keep it.
Sales is a fast-paced, high-pressure game. Whether you’re cold calling, nurturing leads, or closing deals, customers expect quick, accurate answers. The last thing you want is to stumble through outdated PDFs or dig through email threads while your prospect loses interest. Enter AI-powered knowledge management (KM)—the sales team’s ultimate sidekick.
There are plenty of articles out there offering instructional designers (IDs) tips on storyboarding, accessibility, and learning methods. But truly exceptional IDs go beyond these basics. They cultivate additional skills that help them navigate different work environments, collaborate effectively, and create impactful learning experiences. Let’s explore the key skills that elevate IDs from good to great.
Technical writers are the unsung heroes (or villains) of the customer experience. They have the power to make your life easier, or turn a simple task into a rage-inducing nightmare. Whether you realize it or not, they shape how you interact with products today and how smoothly things go in the future.
Learning and Development (L&D) and instructional design (ID) have long been crucial in shaping education, corporate training, and knowledge management. However, like many fields, women’s contributions have often been overlooked or undervalued. Despite barriers, women have been instrumental in advancing ID, educational theory, and corporate training, paving the way for more inclusive and effective learning methodologies.
In an era of rampant misinformation, fact-checking is vital for writers to maintain credibility and build trust with their audience. False information can harm reputations and fuel disinformation. Thankfully, various fact-checking websites help verify claims, debunk myths, and assess source credibility. These platforms offer valuable insights to promote accurate, responsible reporting.
To stay competitive, businesses must ensure employees have the right skills to meet evolving demands. Skills gaps—disparities between current and needed skills—can hurt productivity and efficiency. However, by identifying and addressing these gaps early, companies can future-proof their workforce and maintain their edge.
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