Case Study: government

Challenges

  • Needed to get away from paper-based system to more efficient digital system of documentation (HR, Finance, etc.)

Solutions

  • Convert forms to digitally fillable forms that are as easy as possible to use

Benefits

  • Hours of time saved, no longer need to adjust each document to print on one page
  • Better customer service as customers no longer have to print, fill out, scan and email forms

State government agency

Project Type: Technical Writing

“We have a form for everything, and then some. There’s no way we could have digitized all those forms as accurately and quickly as MATC. Our record-keeping is so much easier now.” 
—Director of Human Resources

 

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