Case Study: hospitality

Challenges

  • Need updated training for hospitality team and clients
  • Require updated SOPs due to changes in the hospitality industry

Solutions

  • Work with client’s leadership team to create customized plan combining instructional design with technical writing
  • Update overall training
  • Made significant changes to SOPs

Benefits

  • Reduced employee anxiety and project time through easy access to accurate information

Popular international vacation and hotel company

Project Type: Instructional Design Technical Writing

 

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