learning from experience
Technical writers are both grammar guardians and communicators who connect departments. Explore how documentation brings structure, clarity, and momentum to cross-functional teams, and read a real-world success story in action.
What do epic video games and great training programs have in common? More than you think. Explore how instructional designers can borrow key elements from game design—like feedback loops, learner choice, and storytelling—to transform dull training into immersive, motivating experiences.
Imagine the Declaration of Independence written in a shared Google Doc — with Franklin dropping lightning puns and Jefferson begging people to stop using Comic Sans. This July 4th, celebrate collaboration (and chaos) in this humorous reimagining of America’s founding document — rewritten with modern tools in mind.
PDFs may be the final stop for polished documents, but getting there takes the right tools. This guide reviews the top PDF editors for writers—whether you’re annotating drafts, collaborating with teams, or securing signatures, these tools help you work smarter and deliver better results.
Safety shouldn’t get lost in translation. Multilingual training doesn’t just meet legal standards—it helps prevent accidents, increases retention, and shows every employee they matter. Here’s how to make safety training truly inclusive.
Not all change is created equal—so why use the same plan every time?
We break down four types of change management plans — organizational, tech, process, and people-centric—using real-world scenarios to show what works when. Bonus: Grab a free checklist to help you build the right plan for your team.
Disasters often strike not because of the unexpected, but because critical protocols are ignored or poorly executed. From the Bhopal gas tragedy to the Tenerife runway collision, history shows how human error and neglected safety measures can lead to catastrophe. Yet in moments like the Apollo 13 rescue and the Miracle on the Hudson, preparation and leadership turned crisis into survival. Explore what goes wrong when protocols fail—and what goes right when training, teamwork, and clear procedures take over.
Corporate training has come a long way—but all the innovation in the world won’t matter if you’re not measuring results. We share why tracking training effectiveness is essential for real learning, ROI, and long-term success—plus, we offer two eye-opening scenarios that show what happens when you do (and don’t) measure what matters.
Did you know that 61% of employees are likely to leave their jobs due to poor communication in the workplace? No matter the environment, good communication helps things run smoothly, builds trust, and keeps everyone on the same page. But what does “effective communication” look like, and how can we make it engaging for everyone involved?
Uncertainty is the new normal, but your organization doesn’t have to be caught off guard. Knowledge management (KM) can build real workplace resilience by capturing critical processes, enabling faster decisions, and preparing teams for disruption. Read for tips to future-proof operations through smarter documentation, training, and knowledge sharing.
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