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Case Study: restaurants

Challenges

  • Need standard training regarding food safety practices
  • Require SOPs for nightly closing
  • Need more than one training method

Solutions

  • Work with client’s leadership team to create customized plan combining instructional design with technical writing
  • Created food safety and closing shift SOP documents and training videos, allowing for video training and later on-the-job training

Benefits

  • Decreased staff costs by 15% after implementing training that shortens the time they spend on closing procedures

Franchise of global restaurant company

Project Type: Instructional Design Technical Writing

“Thanks to MATC, our closing procedures are finally streamlined. Everyone knows their role and responsibilities, and our costs are down.”

— Director of Human Resources

 

Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!

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+1 (267) 368-7090
contact@matcgroup.com