Case Study: Utilities

Challenges

  • Require updated safety training
  • Need better results from safety training
  • Require major update of outdated OSHA safety manual
  • Require user-friendly mobile SOPs
  • Need more engaging instructor-led training

Solutions

  • Created engaging eLearning modules from available instructor-led content; learners can go at their own pace
  • Created more responsive safety manual so users can target information for their role
  • Worked with client team to make manual easier to update in the future
  • Break large SOP document into smaller segments for easier use on mobile devices
  • Updated instructor-led training

Benefits

  • Decreased amount of instructor-led training by 15% and increased knowledge retention
  • Reduced time spent accessing information by 20% and increased knowledge retention
  • Decreased technical writing costs by 30% by hiring MATC team instead of in-house staff.

A leading East Coast utilities corporation

Industry: Utilities

Project Type:
Instructional Design and Technical Writing

  • Decreased technical writing costs by 30% by hiring MATC team instead of in-house staff.

“We’ve been working with MATC for over four years, and it feels like they are part of our in-house team. They quickly understand our needs and offer help at an affordable price.”

Director of Learning and Development



Do you need modern and engaging training for your team but don’t have the staff to create it? Contact us today to learn how we can help!

+1 (267) 368-7090
contact@matcgroup.com