Case Study: insurance

Challenges

  • Need user policies and procedures for different types of insurance client sells
  • Need updated training for team and clients
  • Request a plan to modernize training while saving time and money
  • Require excellent project management to meet tight deadline

Solutions

  • Work with client’s leadership team to create a customized plan combining instructional design with technical writing
  • Organize team that specializes in writing and training materials for insurance and financial industries
  • Create self-led and shorter interactive training modules to replace instructor-led training

Benefits

  • Save time and money by hiring fewer instructors and using shorter but effective training modules
  • Work with a team that has a significant background in the insurance and finance world
  • Partner with a project manager who consistently delivers high-quality deliverables on or before deadline

Respected and specialized insurance company

Project Type: Instructional Design Technical Writing

“MATC’s project manager was great at keeping projects on-task and on-budget. She kept the project moving.”

— Chief People Officer

 

Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!