Case Study: transportation

Challenges

  • Needed to update company flight manual
  • Required accompanying documents also get updated (ops manual, flight handbook, etc.)

Solutions

  • MATC writers worked with SMEs who provided content so writers could focus on creating easy-to-understand manuals and other documentation

Benefits

  • Documentation is updated for current equipment and regulations
  • Manuals are easier to read and understand, resulting in fewer hours and costs

Popular and respected airline

Project Type: Instructional Design Technical Writing

“I was skeptical that MATC’s writers could successfully update our extremely technical manuals, but their expertise combined very well with ours. Our staff now easily finds the information they need.”

— Director of Learning and Development

 

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