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Case Study: software development

Challenges

  • Produce user guides, eLearning modules, and knowledge articles
  • Need writers who understand data privacy
  • Require team members who can use MadCap Flare with little or no training

Solutions

  • Embed MATC writers into client’s team to understand processes and operations
  • Use our “on demand” system of providing writers as needed

Benefits

  • Decreased costs by 20% using MATC’s team to create documentation

A leading data privacy platform

Project Type: Instructional Design Technical Writing (MadCap Flare)

“Our ongoing engagement with the MATC team did not require a long-term commitment, which was crucial to finishing projects on time and on budget. Their ‘bank of hours’ approach meant we only paid for work that was actually done.”

— Director of Learning and Development

 

Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!

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+1 (267) 368-7090
contact@matcgroup.com