Determined the best choice of media for unique situations across organization: documents, short videos, etc.
Conducted SME interviews to record their information and add it to knowledge base
Benefits
Added SME knowledge to system
Helped improve system’s effectiveness for team members
Education administration company
Project Type:
Knowledge Management
“Now that we have all this information from our SMEs in our knowledge base, we no longer panic when one leaves the organization, wondering what information they are taking with them. It’s one less thing to worry about. Thanks, MATC!”
— Director of Learning
Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!
