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Case Study: government

Challenges

  • Major changes coming for software but not enough staff to create trainings
  • Short turnaround required to time new training with software release

Solutions

  • Created instructor-led training for call center agents and public

Benefits

  • Go-live launch date was met
  • Call center agents can quickly answer questions using new software

Platform for managing education grants

Project Type: Instructional Design

“We had no idea how we were going to create all the training necessary for our upcoming software upgrade. Hiring MATC allowed us to meet our deadline, and their trainings are excellent!”
—Director of Learning and Development

 

Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!

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+1 (267) 368-7090
contact@matcgroup.com