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Case Study: hospitality

Challenges

  • Need updated training for hospitality team and clients
  • Require updated SOPs due to changes in the hospitality industry

Solutions

  • Work with client’s leadership team to create customized plan combining instructional design with technical writing
  • Update overall training
  • Made significant changes to SOPs

Benefits

  • Reduced employee anxiety and project time through easy access to accurate information

Popular international vacation and hotel company

Project Type: Instructional Design Technical Writing

 

Do you need modern and engaging training and documentation for your team but don’t have the staff to create it? Contact us today to learn how we can help!

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contact@matcgroup.com